Privacy Policy

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At Lighting Specialty Store (“we,” “us,” or “our”), operating through lightingtrendsstore.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium LED lighting solutions.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Identification Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order for our LED products.
• Transaction Information: Details about purchases of our lighting solutions (including bollard lights, LED strip lights, commercial lighting systems, etc.), payment methods, and order history.
• Technical Information: IP address, browser type, device information, and browsing behavior on our site.
• Communication Data: Records of your correspondence with our customer service team regarding lighting projects or product inquiries.

2. How We Use Your Information

We use collected information to:

• Process and fulfill orders for our LED lighting products, from decorative pendant lights to commercial-grade flood lighting systems.
• Provide customer support for homeowners, interior designers, and commercial property managers worldwide.
• Improve our website experience and product offerings based on customer preferences and browsing patterns.
• Send transactional communications (order confirmations, shipping updates) and, with consent, marketing communications about new lighting solutions.
• Prevent fraud and enhance security for all transactions, especially important for high-value commercial lighting purchases.
• Comply with legal obligations and enforce our terms of service.

3. Data Sharing and Disclosure

We may share your information in these limited circumstances:

• Service Providers: Trusted third parties who assist in payment processing (Visa, MasterCard, PayPal, JCB), shipping, and website operations for our global customer base.
• Legal Compliance: When required by law or to protect our rights, such as for commercial lighting export regulations.
• Business Transfers: In connection with any merger or sale of company assets, ensuring continued service for our lighting product customers.

We never sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers globally (excluding certain Asian regions), your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards for all international data transfers.

5. Data Storage and Security

We implement robust security measures to protect your information:

• Industry-standard SSL encryption for all transactions, whether purchasing cabinet handles or complete commercial lighting packages.
• Secure storage with access limited to authorized personnel only.
• Regular security audits of our systems.
• We do not store full payment card details on our servers after transaction completion.

While we implement these measures, no electronic transmission or storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have these rights regarding your personal data:

• Access: Request a copy of your personal information we hold.
• Correction: Update inaccurate or incomplete information, especially important for shipping lighting products to correct addresses.
• Deletion: Request deletion of your personal data, subject to legal retention requirements for commercial lighting transactions.
• Opt-Out: Unsubscribe from marketing communications while still receiving transactional messages about your LED product orders.
• Restriction/Object: Limit or object to certain processing activities.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences when browsing our LED product collections.
• Analyze site traffic to improve the shopping experience for our lighting solutions.
• Provide relevant product recommendations based on your interest in specific lighting categories (e.g., bathroom mirrors, decking lights, or commercial systems).

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain website features.

8. Children’s Privacy

Our website and LED lighting products are not directed at children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We’ll notify you of significant changes through our website or email for active customers.

10. Contact Us